United makes (another) mistake, flies Kansas-bound dog to Japan

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The Senator cited figures from the Transportation Department that of the 24 animals that died on U.S. carriers previous year, 18 were on United flights.

Apparently, it was the great dane, not Irgo the German shepherd, that was supposed to be sent to Japan.

"We couldn't stand up because there was a lot of turbulence so we weren't allowed to".

The airline added that it is investigating the flight and talking to the flight attendant.

CBS News travel editor Peter Greenberg says passengers should be aware of airline policies when traveling with pets.

But Ceballos said they're not after money as she recalled how her dog enjoyed running around and doing flips in the park. "And I know we have many important things to do - but this is important too".

The Department of Transportation "is looking into the circumstances surrounding the recent death of a pet onboard a United Airlines flight", an agency spokesman said on Wednesday.

United Airlines wrongly shipped a Kansas-bound pet dog to Japan, the second embarrassment this week for the airline and a "nightmare" for the Swindle family - who are moving from OR to Wichita with their beloved pet, a 10-year-old German shepherd named Irgo. "She felt the dog and she put him up there".

United makes (another) mistake, flies Kansas-bound dog to Japan
United makes (another) mistake, flies Kansas-bound dog to Japan

"This breed of dog has problems breathing", Werber said. While the airline originally told Swindle that her dog could be quarantined for up to two weeks, they have since promised that a veterinarian will check on him in the airport and put him on a flight to Wichita, Kan. After that incident, United set about trying to reform its image.

In a written statement, United said it assumes responsibility for the dog's death.

United Airlines says: "We apologize for this mistake...."

"The overwhelming majority of the incidents were attributed to animals not being acclimated to its crate or the animal having a pre-existing condition we weren't aware of", Hobart said.

"While we were flying, the dog started barking and barking and there was no flight attendants coming", a teary Sophia told ABC 13. "As we stated, we take full responsibility and are deeply sorry for this tragic accident".

"You just trust that they, in a position of authority, know what they are talking about - and it is just unbelievable", said Meredith Thompson, owner of Canine Cafe in Southend.

United says to prevent something like this from happening again, it will give bright tags to passengers with in-cabin pets.

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