HP recalls computer batteries due to fire and burn hazards


HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.

HP will provide a free battery replacement to those affected.

These batteries were included with select units sold around the world between December 2015 and December 2017, according to the company. This places the system in Battery Safety Mode, which allows the computer to be used by plugging it in.

Affected models include HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops and more.

If you have an HP laptop, you'll want to see if you're impacted by a new voluntary recall.

Batteries affected by this recall should immediately be put into "Battery Safety Mode".

HP is recalling lithium-ion batteries for its notebook computers and mobile workstations after learning they may pose burn and fire hazards.

Naturally, none of this will come at any cost to the customer, except for the inconvenience of temporarily having your battery disabled. The batteries can not be replaced by customers themselves, the recall noted. Batteries for some of these are not replaceable by users, but whatever the case, HP says it will handle getting a safe battery into owners' devices.

HP has issued instructions for using its battery validation tool to check if your laptop is impacted.