Little Caesars this week announced it's testing a new tech that basically melds mobile ordering, automatic pick-up and vending to create a new way for customers to order and retrieve food without any potentially time-sucking human interaction through its new Reserve-N-Ready service. The hope is that the new system will boost sales, which in turn will require more hiring within the company.
Using the company's mobile app, people will be able to order and pre-pay, with the app notifying customers when the order is ready.
The Pizza Portal's proprietary technology has been co-developed with Apex Supply Chain Technologies, the world's leading provider of automated dispensing system, exclusively for Little Caesars. Little Caesars is now testing the hot box Pizza Portals in a handful of stores in the Tuscon, Arizona area.
The machines are like lockers that keep pizzas hot until you pick it up.
"The genuine goal behind integrating advanced technology into our stores is all about improving the customer experience, and building on our convenience and quality", said David Scrivano, CEO of Little Caesars, in a news release.
Little Caesars is rolling out a novel service aimed at streamlining its Hot-N-Ready pizza pickup process. "We think RESERVE-N-READY featuring our breakthrough Pizza Portal has the potential to do it again". When one arrives to the Pizza Portal, you just scan your order code, open the portal of pizzas, and take home your delicious pie without having to speak to a single Lil' C employee. The pizza company said it expects to roll out machines in 100 stores this year, and more nationally next year.